If you’ve been struggling to get some transparency into your AI models’ performance in production, you’re in good company. Monitoring complex systems is always a challenge. Monitoring complex AI systems, with their built-in opacity, is a radical challenge.
Below, we use the term AI system. By this, we mean any software system that incorporates at least one predictive model, leveraging machine learning, statistical modeling, or any other AI techniques. A few examples: An automatic fraud detection system, a recommendation system, an image classification system, and a sentiment analysis of social media posts.